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Who this Program applies to
This program applies to websites operated by:
These companies are referred to collectively as "mrge", "we", "us" or "our". These terms are used for readability only. They do not mean that the mrge group is one legal entity or that every company is responsible for every processing activity.
Introduction
mrge is committed to ensuring the security of our customers by protecting their information from unwarranted disclosure. This policy is intended to give security researchers clear guidelines for conducting vulnerability discovery activities and to convey our preferences in how to submit discovered vulnerabilities to us.
This policy describes what systems and types of research are covered under this policy, how to send us vulnerability reports, and how long we ask security researchers to wait before publicly disclosing vulnerabilities.
We want security researchers to feel comfortable reporting vulnerabilities they've discovered - as set out in this policy - so we can fix them and keep our users safe. We have developed this policy to reflect our values and uphold our sense of responsibility to security researchers who share their expertise with us in good faith.
mrge is subject to Regulation (EU) 2024/2847, the Cyber Resilience Act. Our regulatory reporting and customer notification commitments under that Act are set out below, under "Regulatory Reporting Obligations."
Regulatory Reporting Obligations (EU Cyber Resilience Act)
mrge is subject to Regulation (EU) 2024/2847 (the Cyber Resilience Act, "CRA"). Where an actively exploited vulnerability is contained in an in-scope product, or a severe incident has an impact on the security of an in-scope product, mrge reports it through the ENISA Single Reporting Platform within the timelines required by Article 14 CRA.
After becoming aware of an actively exploited vulnerability or a severe incident having an impact on the security of an in-scope product, mrge informs impacted users and, where appropriate, all users, in accordance with Article 14(8), including available risk-mitigation or corrective measures. Security updates are accompanied by appropriate advisory information and remediation guidance. mrge may also publish a public advisory where appropriate; publication of a public internet advisory is not, by itself, the Article 14 reporting requirement.
Authorization
If you make a good faith effort to comply with this policy during your security research, we will consider your research to be authorized, we will work with you to understand and resolve the issue quickly, and mrge will not recommend or pursue legal action related to your research.
Guidelines
Under this policy, "research" means activities in which you:
Once you've established that a vulnerability exists or encountered any sensitive data (including personally identifiable information, financial information, or proprietary information or trade secrets of any party), you must stop your test, notify us immediately, and not disclose this data to anyone else.
Scope
All systems, applications and services listed below are in scope. For listed domains, associated subdomains are also in scope unless explicitly excluded.
Vulnerabilities found in systems operated by our vendors fall outside this policy’s scope and should be reported directly to the relevant vendor under their disclosure policy, where available. If you are unsure whether a system, application or endpoint is in scope, contact compliance@mrge.com before starting your research.
If you believe a system, application or service not listed below merits testing, please contact us before doing so.
In-scope assets
mrge group domains listed below, including associated subdomains unless explicitly excluded
Domains within scope
Rules of Engagement
Security researchers must not:
Security researchers may:
Security researchers must:
Reporting a Vulnerability
We accept vulnerability reports to compliance@mrge.com. PGP encryption is available on request, contact us first and we will provide a public key for encrypting your report. Reports submitted directly to mrge cannot be submitted anonymously. Researchers who wish to report anonymously may use the applicable coordinated vulnerability disclosure channel of the relevant CSIRT. We will not share names or contact data of security researchers unless given explicit permission.
Information submitted under this policy will be used for defensive purposes only - to mitigate or remediate vulnerabilities. If your findings include newly discovered vulnerabilities that affect all users of a product or service and not solely mrge, we may share vulnerability reports with the regulatory bodies, as well as any affected vendors. We will not share names or contact data of security researchers unless given explicit permission.
By sending a report to compliance@mrge.com you are indicating that you have read, understand, and agree to the guidelines described in this policy for the conduct of security research and disclosure of vulnerabilities or indicators of vulnerabilities related to mrge information systems, and consent to having the contents of the communication and follow-up communications stored by mrge for continuous improvement and learning.
In order to help us triage and prioritize submissions, we recommend that your reports:
Coordinated Disclosure Policy
mrge is committed to timely correction of vulnerabilities. However, we recognize that public disclosure of a vulnerability in the absence of a readily available corrective action likely increases rather than decreases risk. Accordingly, we require that you refrain from publicly disclosing information about discovered vulnerabilities until coordinated disclosure has taken place.
mrge follows a coordinated vulnerability disclosure in which a vulnerability or an issue is disclosed to the public only after the responsible parties, in coordination with possible external parties, have been allowed sufficient time to patch or remedy the vulnerability or issue.
If you believe others should be informed of the vulnerability prior to our implementation of corrective actions, we require that you coordinate in advance with us.
mrge's public advisory and customer notification commitments under the Cyber Resilience Act are set out under "Regulatory Reporting Obligations" above.
Rewards and Acknowledgments
For a vulnerability to qualify for acknowledgement or reward, it must fulfill all of the following requirements:
The reward amount, if any, is determined at mrge's discretion based on the overall assessment of the report. Relevant factors may include, but are not limited to:
A vulnerability must meet the qualification criteria defined in this program in order to be eligible for a reward. Submission of a report does not automatically create an entitlement to payment.
The final decision regarding whether a reward is granted and the amount of such reward remains at the discretion of mrge.
mrge may choose to publish acknowledgments on our homepage or social media channels. We will not do so without the prior explicit permission of the security researcher.
Questions
Questions regarding this Program may be sent to compliance@mrge.com. We also invite you to contact us with suggestions for improving this policy.